Privacy Policy

1. Introduction

At Jeanette Birch Solicitors, we are committed to protecting your personal information. This privacy policy explains how we collect, use, and protect your data in compliance with the General Data Protection Regulation (GDPR) and other relevant data protection laws.

2. Data We Collect

We may collect and process the following data:

• Personal information: Name, address, phone number, email address, and other relevant information when you contact us through our website, email, or phone.

• Sensitive data: Details related to your legal matters, especially those concerning family law.

• Website usage data: Information about your use of our website, including your IP address, browser type, and pages visited (collected through cookies and analytics tools).

3. How We Use Your Data

We use your data for the following purposes:

• To respond to inquiries and provide legal advice.

• To manage client relationships and communicate about your legal case.

• To improve our website and user experience through analytics.

• To comply with legal obligations and regulatory requirements.

4. Data Sharing

We may share your data with:

• Third-party service providers who assist with website hosting, legal case management, or IT support.

• Law enforcement agencies or regulators if required by law.

We will never sell your data to third parties.

5. Data Security

We implement strict security measures to ensure that your data is protected from unauthorized access, disclosure, or loss. This includes encryption, secure servers, and access control policies.

6. Your Rights

You have the right to:

• Access, correct, or delete your personal data.

• Withdraw your consent at any time if processing is based on consent.

• Lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data has been mishandled.

7. Cookies

We use cookies to enhance your browsing experience and collect information about how our website is used. You can control cookie settings in your browser.

8. Contact Us

If you have any questions about our privacy policy or wish to exercise your data protection rights, please contact us at:

Jeanette Birch Solicitors
Sandbach Enterprise Centre, Wesley Avenue
Sandbach, Cheshire, CW11 1DG
Tel: 01270 295593
Email: info@jeanettebirchsolicitors.co.uk